Franchise Support & Mentoring Coordinator

We are looking for an organised, relationship-driven coordinator to join our Operations team and help make sure every new franchisee gets a smooth, well-supported start.

The Role

• Onboarding & Mentoring Support: Coordinate mentoring activity and reporting across new franchisees, keeping the process on track from day one
• Franchise Set-Up: Support new centres in getting up and running, including website setup, contract administration, and safeguarding checks; keep FMS records accurate and up to date
• Brand & Marketing Support: Help new centres establish their social media and Google Business presence, and provide general marketing support as needed
• Wider Team Support: Take on ad-hoc tasks for senior management as the role and business grow

About You

• Highly organised, comfortable owning a tracking/reporting system
• Confident communicator, comfortable following up and holding people accountable
• Comfortable with everyday tech (Excel/Google Sheets, diary management)

What''s on Offer

• Salary -25,00030,000, depending on experience
• Hybrid working - 1 day/week in the Reading office
• Pension
• Healthcare
• A newly created role with genuine scope to shape the process and grow as the business scales

We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We''re committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.