Motor Claims Intervention HandlerSalary: 24,500 - 26,500 + bonus (up to 15%) Hours: Monday-Saturday (flexible between 8:00am-8:00pm) 37.5 hours per week Rota Location: Birmingham Business Park (B37) - Office BasedMPJ Recruitment are working with a fast-growing, entrepreneurial motor insurance business specialising in Intervention, Hire and Repair. Led by a highly experienced leadership team with over 40 years'' industry expertise, the business continues to expand and is now seeking Motor Claims Intervention Handlers to join its Birmingham-based team.This role is ideal for customer-focused professionals who enjoy working in a fast-paced environment and want to make a real impact on claims outcomes.The RoleYou will be responsible for:Making outbound calls to third parties to secure successful interventions and achieve commercial objectives.Establishing third-party needs to control costs and minimise claims spend.Managing follow-ups and supporting the end-to-end claims process.Identifying potential fraud, exaggeration, and indemnity risks.Reviewing processes, highlighting leakage, and suggesting improvements.Handling technical queries, escalations, and liability referrals.Sharing best practice and supporting team performance.About YouYou are:Passionate about delivering a positive third-party claims journey.Tenacious, motivated, and results-driven.A strong problem solver who adapts well to change.A collaborative team player who enjoys sharing knowledge.Click APPLY to learn more ..... full job details .....