We re seeking a proactive and technically skilled IT Support Technician to join a growing and dynamic organisation. Working closely with the IT Systems Administrator, you ll be responsible for providing 1st line technical support, maintaining IT systems, and ensuring smooth day-to-day operations across hardware, software, and network infrastructure.This role offers variety, autonomy, and exposure to a range of technologies perfect for someone with solid IT foundations who wants to grow into a broader technical position.As an IT Support Technician, you will: Deliver high-quality 1st line IT support to office-based and remote usersTroubleshoot issues across hardware, software, mobile devices, and network equipmentManage company assets including laptops, printers, phones, and serversEnsure system security by maintaining antivirus updates and patch managementConfigure and maintain Microsoft 365 accounts, SharePoint sites, and TeamsSupport the setup of laptops, mobile devices, and IP phonesMonitor system performance, data backups, and firewall alertsProvide user training and support for IT systems and applicationsKeep detailed documentation of IT processes and changesAssist with ongoing IT projects such as system upgrades, cloud migration, and security improvements To be successful in this IT Support Technician role, you''ll need: A relevant IT qualification (Degree, HND, or equivalent).Minimum 12 months'' experience in a 1st line IT support position.Solid understanding of: ..... full job details .....