Director of Software Asset and Configuration Management

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Director of Software Asset and Configuration Management

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Boston Consulting Group (BCG)Overview

Locations: Boston | London | GurgaonWhat You''ll Do

Lead the creation, implementation, and continuous improvement of BCG’s modern, fully automated SACM function.Drive the automation and governance of BCG’s configuration management database (CMDB), integrating it with SRE, ITSM, and CICD pipelines to support always-on, compliant, and cost-efficient operations across BCG Core, BCG X, and CT.Define and deliver the strategy, roadmap, and execution of BCG’s global SACM platform; establish the CMDB as a real-time system of record for configuration items across cloud, on-prem, and hybrid environments.Embed SACM capabilities into core IT processes including observability, incident response, service management, and architecture governance.Champion automation, transparency, and traceability of all infrastructure, software, and asset relationships.What You''ll Bring

Required Qualifications

12+ years of experience in IT operations, infrastructure, or platform engineering roles.5+ years of experience leading CMDB, ITSM, or configuration management functions.Deep understanding of ITSM frameworks (ITIL), asset management, and service management best practices.Strong experience with SRE practices, CICD pipelines, and observability platforms.Demonstrated ability to lead automation initiatives and manage real-time data platforms.Preferred Qualifications

Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent.Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools.Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices.Work Environment and Additional Information

Hybrid or on-site work model.Occasional travel for global team engagement or vendor meetings.Ability to operate in a high-availability, global IT operations environment.Compensation

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.The base salary range for this role is $181,000.00 - $221,000.00. This is an estimated range; specific base salaries depend on experience and skill set.In addition to your base salary, your total compensation will include a bonus of up to 30% and a retirement contribution starting at 5% and moving to 10% after 2 years.Benefits and Plans

Zero dollar health insurance premiums for employees, spouses, and childrenLow $10 copays for doctor visits and prescriptions for generic drugsDental coverage, including up to $5,000 in orthodontia benefitsVision insurance and annual coverage for glasses and contactsGym membership reimbursements and fitness activitiesFully vested Profit Sharing Retirement Fund contributions; option for 401(k) personal contributionsPaid Parental Leave and related family benefitsGenerous paid time off: 12 holidays, office closure between Christmas and New Year, 15 vacation days per yearPaid sick time as neededEqual Opportunity

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

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