Credit Controller - Dutch Speaker
Credit Controller (Dutch Speaking) - Temporary to PermanentLocation: Office-based (with potential hybrid working)Salary: 13.50- 14.35 per hourContract: Full-time, Temporary (3 months, with potential to become permanent)Start Date: 1st July 2026Hours: 37.5 hours per week (7.5 hours per day)Working hours between 8:00am - 6:00pm on a rota basis, including a 1-hour unpaid lunch About the RoleMy client is seeking a Dutch-speaking Credit Controller to join their Finance Team on a temporary to permanent basis. This role is responsible for ensuring timely collection of payments, maintaining accurate account records, and delivering exceptional customer service to clients.This position is initially office-based, with the opportunity to work up to 2 days from home per week, depending on performance. Key ResponsibilitiesCollect outstanding payments in line with agreed payment terms via email and telephoneProactively chase aged debt using appropriate escalation proceduresMaintain accurate debtor notes and account histories to support collection activityAllocate payments and ensure accounts are reconciled and up to dateSet and manage calendar reminders for follow-ups, direct debit rejections, and invoice raisingRespond to client emails within 2 hours and resolve queries within agreed timeframesLiaise with internal departments to resolve account queries efficientlyAction Service Desk tickets dailyEscalate overdue accounts to supervisors within 2 working weeks where necessaryAttend weekly ..... full job details .....
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