Benefits: Salary: £28,865- £36,937 per annum (once competent)Rota Pattern: 42-hour week across 4 days, comprising of 2-day shifts (09:00 - 18:00) and 2-night shifts (18:00 - 09:00), followed by 4 days off Location Service Headquarters, Calcot, ReadingOnsite gym, parking facilities, Benenden Health (discretionary private healthcare), My Lifestyle employee discount scheme, Blue Light Card and a Local Government Pension Scheme are available About the role: The Thames Valley Fire Control Service (TVFCS) is a collaboration between Royal Berkshire Fire Authority, Oxfordshire County Council and Buckinghamshire and Milton Keynes Fire Authority. We are inviting applicants for the role of a Fire Control Operator to join the team. This is a vital position within TVFCS. You will be supporting callers with a wide range of incidents as calls to fires are only a small part of our job. As a Fire Control Operator, you will: • Receive and handle 999 emergency calls• Gather and process critical information from callers• Support callers during a wide range of incidents, including fires, road traffic collisions, chemical spills, flooding, and rescues You will evaluate the situation, decide on the best course of action and mobilise resources in line with the incident using our command-and-control system to communicate to the fire appliances, stations and officers passing on the information gathered from members of the public or other agencies. Ask yourself the following: • Are you genuinely ..... full job details .....