Customer Service Coordinator

Customer Service Coordinator 8am 4pm Monday to Friday (no weekends!) Full time, permanent role £27,000 - £28,000 per annum (negotiable) Willenhall, Walsall Job description Our client is a specialised vehicle rental company based in Willenhall, West Midlands. Due to year-on-year business growth they now need to build on their existing service coordinating team. As a Service Coordinator, you will be joining an experienced and friendly team of 3 other Service Coordinators reporting into the Service Manager. You will be responsible for managing the day-to-day Service, Maintenance and Repair needs for your customers vehicles. You will work in a fast-paced service-focused environment and collaborate with various team members to ensure the exceptional levels of customer service is delivered. You must be able to manage your own workload, work under pressure, and maintain high standards of service and accuracy. Essential background and Experience Happy to commute to Willenhall Monday to Friday as this role is not hybrid Proven experience in vehicle service environment or engineering services such as (Tool and equipment hire, vehicle rental, plumbing and tradesman coordination) Ability to work in a fast-paced, demanding environment. Good with computer systems which will involve data inputting and updating (ERP or CRM systems). Service Coordinator Key Responsibilities Booking of both Vehicle and services in line with fleet plan Frontline response for vehicle breakdowns ..... full job details .....
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