Can you turn customer requirements into effective operational plans that deliver results? Do you thrive on balancing performance, service, and compliance in a fast-paced logistics environment? Are you motivated by driving operational excellence, continuous improvement, and customer satisfaction every day?We are looking for a Multi-Channel Shift Manager to join our The Entertainer site in Banbury. Working closely with customers, site leadership teams, and operational colleagues, you''ll ensure customer requirements are fully understood and translated into effective operational plans that consistently deliver against KPI, budget, and service expectations.You''ll play a key role in driving operational performance, maintaining strong customer relationships, promoting a culture of continuous improvement, and ensuring all Health and Safety, legal, and company standards are met. This is an exciting opportunity for a commercially minded operational leader who enjoys problem-solving, improving processes, and delivering results.This is a full-time, permanent role, working any 5 from 7 and 08:00 to 16:30.Pay, benefits and more:We''re looking to offer a salary of up to £40,000.00 per annum and 33 days annual leave (including bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You''ll also have access to our MyBenefits platform ..... full job details .....