Head of Solutions DesignRole PurposeTo lead the end-to-end design of corporate partnership propositions, acting as the bridge between sales, operations, technology, finance and legal. This role is responsible for architecting the customer journey, defining the technical integration, and-crucially-owning the development of the contractual frameworks and commercial schedules that underpin every new partnership.We are a flexible, hybrid working employer. We do have offices based in Manchester, Peterborough and London where frequent travel to would be expected although the primary role will be out and about seeing clients and partners as and when required.Key Responsibilities Proposition Architecture and Solution Design Customer Journey Mapping: Design the end-to-end user experience for personal lines products (Motor, Home, Pet, etc.) via the partner''s platform and/or requirements, ensuring compliance with Consumer Duty.Technical Scoping: Capture the requirements for API integrations, white-label portals, and data-sharing protocols between Markerstudy Retail and the corporate partner.Operational Viability: Validate that our back-office and claims teams can support the volume and service levels promised to provide first-class customer outcomes.Process Optimisation: Expertise in mapping and improving the "quote and sales journey" and "claims notification" processes to ensure a seamless user experience for both the partner and the end customer.Proposition Design: creating ..... full job details .....