Customer facing coordinator
Customer Facing Co-ordinatorLoughton, Essex10-Month Fixed Term Contract 28,000 per annumWe are currently recruiting for an experienced Customer Facing Co-ordinator (Voids and Planned) to join a well-established organisation based in Loughton, Essex, on a 10-month fixed term contract.This is an excellent opportunity for a proactive and organised individual with experience in maintenance planning, social housing, and customer-focused service delivery.The RoleThe successful candidate will proactively engage with colleagues, contractors, and stakeholders to co-ordinate and plan the refurbishment of vacant and occupied properties, ensuring works are delivered within required timescales and budget.You will act as a key point of contact for clients and customers, providing clear communication regarding progress, delays, and completion schedules while maintaining a strong focus on service excellence.Key ResponsibilitiesUse dynamic scheduling systems (e.g., Total Mobile - Connect) to plan and schedule works with in-house operatives and partner contractors.Work collaboratively with stakeholders to return properties on time and within budget.Act as the main point of contact for clients, providing high-level communication throughout the works process.Coordinate with the supply chain to ensure materials are ordered and available in a timely manner.Work closely with Maintenance Supervisors and Working Supervisors to ensure quality and specification standards are met.Liaise with customers ..... full job details .....
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