Are you an experienced B2B Account Manager who enjoys building long-term client relationships rather than chasing cold sales? We''re recruiting on behalf of a well-established and growing business looking for an experienced professional to join their commercial team. Working alongside a team of four, you''ll become a trusted point of contact for an established portfolio of business customers, ensuring exceptional service, strengthening relationships and identifying opportunities to improve customer retention. This is an opportunity for someone who enjoys account management, customer retention and delivering outstanding service within a fast-paced B2B environment. Working closely with the Sales team, you''ll be responsible for managing existing customer relationships from enquiry through to ongoing account support. Your responsibilities will include: Managing a portfolio of existing B2B customer accounts. Building strong, long-term relationships with customers. Providing exceptional account management and customer service. Supporting customer retention through proactive communication. Working collaboratively with the Sales team to ensure a seamless customer journey. Identifying opportunities to improve processes and customer experience. Resolving customer queries efficiently and professionally. Monitoring customer activity and ensuring accounts are managed effectively. Producing quotations and supporting commercial discussions where required. Maintaining accurate ..... full job details .....