Are you skilled in speaking German? Do you enjoy helping customers solve problems whilst giving the best service? If you answered yes to those, this could be a great fit! Customer Service Advisor - German Speaking, If you speak one of these languages, get in touch. Looking to build your career in a fast-paced, global environment? We''re hiring a Customer Service Advisor - German Speaking to join a thriving call centre team in Edinburgh, delivering exceptional support to customers across multiple channels.This is a fantastic opportunity for someone with a passion for customer service who enjoys problem-solving, working with people, and being part of a high-performing team in a modern call centre environment.The RoleAs a Customer Service Advisor - German Speaking you will be supporting customers with travel-related queries including bookings, changes, and general enquiries. You''ll deliver outstanding customer service across phone, chat, and email, ensuring every interaction is handled with professionalism and care.Location: Edinburgh (1 Lochrin Square) Hours: Full-time, 37.5 hours per week Salary: 26,800 + monthly incentivesKey ResponsibilitiesDeliver high-quality customer service via phone, chat, and email in both German and EnglishHandle customer queries and resolve issues from start to finishWork in a fast-paced call centre environment, managing multiple interactions at onceCommunicate clearly and confidently across all channelsMeet and exceed KPIs and performance ..... full job details .....