Think Specialist Recruitment are delighted to be working with a fantastic company based within the Borehamwood area. This company have an opportunity for a Claims Handler to join their team. This position will be working within a claims department, ensuring all claims are handled from first negotiation through to settlement. The successful candidate will be someone who has previous experience as a Claims Handler (this is a must have), with good written and spoken communication skills. This is a great opportunity to join a brilliant team environment and company that have a great culture. Monday - Friday with hybrid working after training Salary - £30,000 plus good benefitsSome of the duties will include: Acting as the first point of contact for policyholders, providing advice and guidance throughout the full cycle of their a claim Monitoring the progress of each claim, keeping customers updated throughout Obtaining relevant documentation to support and progress claims appropriately Negotiating and settling claims within delegated authority limits, referring claims to underwriters where necessaryPreparing professional, well written responses to enquiries Managing department email inboxes, responding to emails within a timely mannerHandling calls from customers and stakeholders as required, maintaining strong relationships internally and externallyEnsuring all actions and documentation comply with FCA regulations Accurately maintain client records Working well as part of the ..... full job details .....