Customer Sales AdvisorCumbernauld 26,830 + potential yearly bonus of 4,200 Monday to Friday Full TimeAre you an energetic, people-focused professional who loves providing excellent customer service while growing sales? Do you enjoy building strong customer relationships and delivering solutions that genuinely help?This role offers a perfect mix of customer service and sales support - with no cold calling - and plenty of opportunity to develop your skills and career.About the RoleAs a Customer Sales Advisor, you''ll manage and develop a portfolio of customers, ensuring they receive exceptional service every time they contact you. You''ll support them with orders, product advice, and quotes while spotting opportunities to increase value and strengthen relationships.What You''ll Be DoingResponding to incoming calls promptly and professionallyManaging email enquiries and customer requests within set timeframesProcessing orders accurately and efficientlyProducing quotes and offering suitable product alternativesIdentifying additional sales opportunities through inbound and outbound calls (existing customers only)Keeping internal systems updated with accurate, relevant informationCommunicating back orders and resolving customer issuesSupporting colleagues with product matching, sourcing, and tender preparationWorking toward KPIs and contributing to team targetsWhat You''ll BringPrevious customer service or sales experience (office-based preferred)Strong communication skills - both ..... full job details .....