Technology Support Coordinator London Full-Time Office-Based We''re working with a leading international law firm to recruit a Technology Support Coordinator for its London office. This is an excellent opportunity for someone with around 3 years'' IT support experience who is looking to take the next step beyond a traditional helpdesk environment and move into a more proactive, client-facing technology support role. You''ll work closely with lawyers and business services professionals, helping them make the most of the firm''s technology platforms while delivering exceptional service and support. The Opportunity This role sits within a highly regarded IT team and offers a blend of: Technology support and troubleshooting User training and coaching Technology adoption and best practice guidance Process improvement and problem solving Stakeholder engagement across the business You''ll become a trusted point of contact for end users, helping to drive technology usage, improve efficiency, and enhance the overall user experience. Key Responsibilities Provide hands-on support for a range of technologies, applications and devices Assist users with Microsoft Office, document management systems and other business-critical applications Deliver training, coaching and guidance to improve technology adoption and user proficiency Respond to and escalate technical issues through the service management platform Work closely with wider IT teams to ensure efficient issue resolution ..... full job details .....