ERP Priority Support Coordinator

An exciting opportunity is available with our client for an ERP Support Coordinator with experience with Priority ERP.Role: ERP System Support Coordinator Salary: Upon application Location: Hemel Hempstead Shift Pattern: Standard Monday - Friday - Hybrid working options.Responsibilities:Job brief Our client is seeking an experienced and detail-oriented ERP Support Coordinator to join their dynamic team. The ERP Support Coordinator will be responsible for overseeing and managing the daily operations of our Enterprise Resource Planning (ERP) system - Priority Software. This includes providing technical support, troubleshooting issues, coordinating system developments and upgrades, and ensuring seamless integration with other business processes. The ideal candidate will possess a strong understanding of Priority Software, excellent communication skills, and the ability to collaborate with various stakeholders to optimise system performance. Key Responsibilities: Technical Support:Provide first-level support for Priority software users, addressing and resolving issues in a timely and efficient mannerCollaborate with IT and external Priority software provider to troubleshoot and resolve technical problems related to the ERP systemMonitor system performance and proactively identify areas for improvementUser Training: o Develop and deliver training programs for Priority software users to enhance their understanding of system functionalitiesCreate user guides and documentation to ..... full job details .....
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