Customer Service Advisor

Location: Manton Wood, S80
Pay: £13.16 per hour
Hours: 37.5 hours per week, with part-time opportunities available
Hours of work: Between 07:00–18:00

Days: Flexibility between Monday and Sunday. Can work around you. One weekend day required each week.
Contract: Ongoing temporary, with potential for permanent employment

We are currently recruiting for a Customer Service Advisor to join a busy team based at Manton Wood, Worksop.

This is a great opportunity for someone with previous customer service experience who is confident using computers and enjoys working in a fast-paced environment.

The role will involve:

• Handling customer queries by phone and email
  
  
• Processing and managing customer orders
  
  
• Providing updates on deliveries and changes
  
  
• Liaising with planning, transport and wider operational teams
  
  
• Managing delivery enquiries and resolving issues
  
  
• Maintaining accurate records and administration
  
  

• Previous customer service experience
  
  
• Good computer literacy and confidence using IT systems
  
  
• Excellent communication skills
  
  
• Good attention to detail
  
  
• Ability to remain professional when dealing with challenging queries
  
  
• A positive, reliable approach to work
  
  

• £13.16 per hour
  
  
• 37.5 hours per week (Overtime available)
  
  
• Part-time opportunities available
  
  
• Flexible hours between 07:00–18:00
  
  
• 28 days' holiday
  
  
• On-site canteen
  
  
• Free parking
  
  
• Ongoing work
  
  
• Immediate starts
  
  
• Potential to become permanent for the right candidate