At Gather and Gather, we are known as one of the UK and Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a hands on General Manager to work with us at prestigious workplace site in Bristol. Location: BS1 5LF Rate of pay: £36,500 - £40,000 per annum Working pattern: 40 hours per week, 7am - 3.30pm Monday - Friday About The Role: As General Manager you will have a strong management background, a passion and flair for FOH customer service. You will be hands on, leading from the front, driving standards and customer experience. Ensuring your Head Chef and team are using the freshest, seasonal ingredients to create daily Gather and Gather menus. Ensuring that every cup of coffee is extracted to perfection, baked goods and retail displays are presented to highest standard and that our customers are the centre of everything we do. You will demonstrate strong coaching skills to support the development of your team. Build solid client and customer relationships to support the growth of your business. Oversee all financials to ensure all business targets and budgets are achieved. Key responsibilities: Relationship Management • Be the first point of reference for all client comments and concerns and take any necessary action. • Actively gain customer feedback and to use the information to improve the offering at any ..... full job details .....