Staff behaviours

Has a positive and optimistic attitude

Always looks to improve ways of working

Is inquisitive and actively owns and seeks to solve problems

Takes personal responsibility to find things out and develop and share knowledge

Communicates and collaborates pro-actively

Builds trust-based relationships

Demonstrates ethical behaviours as set out in the ethical standards framework

Key competencies

Is commercially aware – i.e. understands the cost drivers and true costs of services and considers the value in everything we do.

Able to listen, understand, and respond constructively to the viewpoints of others.

Able to challenge constructively, join the dots, and see the wider implications, across services, processes and issues.

The ability to communicate clearly and openly with others in order to inform, instruct, persuade and encourage feedback.

Demonstrates a can do attitude and focuses energy and commitment on achieving positive results that are critical to the organisations success.

Understands the role of the organisation, and the needs and expectations or internal and external customers, working professionally and innovatively to meet or exceed those needs and expectations

Demonstrates an open mind to challenge traditional approaches in a positive way, develops innovative idea, solves problems and continually improves performance.

Collaborates and consults with others effectively, in joint pursuit of team and organisational goals.

Understands the environment in which the organisation operates and considers the financial and wider commercial implications of their decisions and actions.

Demonstrates the appropriate level of specialist knowledge and skills required to effectively fulfil the role and ensure continuous development

Desirable Criteria Assessed By

Knowledge of the financial framework in which the Council operates e.g. Constitution,

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