Pastry Chef, Client Support Team London, UK

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We are rethinking the workplace experience.
We are a global leader in future-of-work solutions, bringing a hospitality-driven experience to the workplace. We serve as a partner, not just a place, for our clients and members, offering concierge-style services, dedicated support teams, and in-house resources, allowing our clients and members to focus on what they do best.The passion our company has for creating impactful work experiences for our clients extends to all of our employees as well. If you’re interested in helping us provide inspiring and unforgettable moments, consider joining our team.Hospitality-driven
Convene is first and foremost a hospitality company that operates within the meeting, event, and shared workplace industries. We create inspiring destinations for clients, members, and landlords to meet, work, and host experiential events.Focused on innovation
Our clients’ evolving needs drive our passion for innovation and motivate us to constantly develop new creative solutions. If you’re a creative problem solver who doesn’t settle for “good enough,” you’ll feel at home here.We offer our employees a 401K with employer match, financial wellness education, life insurance, and transit incentives. We also prioritize professional advancement, offering a robust catalog of online learning opportunities and workshops focused on leadership development, professional growth, and skills-based training.Employees have access to generous paid time off, including paid holiday breaks and birthday PTO to promote work-life balance and wellness. We also offer an Employee Assistance Program, Parental Leave, and a variety of perks and discounts to support your everyday life.We prioritize a balance of in-person collaboration and flexible remote productivity with our hybrid work policy. This allows our global teams to thrive and have opportunities to work together in our Convene cities, as roles allow.Diversity and inclusion
At Convene, we are committed to becoming 1% better every day, which includes a strong and ongoing focus on diversity, equity, and inclusion (DEandI). We strive to create an environment where everyone feels valued and empowered to be their true selves. This commitment is reflected in our organizational practices and our approach to work. With the support of our leadership team and Employee Resource Groups (ERGs), we collaborate and seek out input in order to foster a diverse and inclusive environment.Enabling those who want to give back or grow, we offer an annual application-based paid sabbatical program to those who want to invest in their communities.Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.Are you looking for flexible hours? Working as a team? There are many reasons to join our amazing Company. The skills you gain and the experience you gather may well kick start your career in Hospitality and events! Come and Join us!What You’ll Do:
With the assistance of the senior Chefs you will be responsible for the management, preparation, delivery and presentation of desserts and baked goods with the aim to provide the highest level of client service within budget. You will be ensuring the smooth running of the pastry section, manage inventory, maintain hygiene standards, and may also train junior staff.Food Preparation
Prompt service of all meals and services, including morning break, lunch dessert, afternoon tea cakes, and any optional evening functions at the required times, to company standards and delegate satisfaction.Under instruction of senior Chefs, prepare and present food for restaurant consumption, and be available at service periods.Ensure preparation and presentation methods comply with currently recognized catering standards under the guidance of senior Chefs.Prepare and assist at special functions which may fall outside normal working hours.In the Head Chef’s absence, ensure all waiting staff are familiar with the daily menu, including content and explanation, ensuring a debrief takes place before each daily service and portion control is monitored.Client requests and comments are responded to promptly and reported to the Head Chef.Liaise in advance with senior Chefs and determine the forthcoming week’s events, numbers, last-minute changes, and specific catering and operational requirements to support the smooth running of all events.Management of Staff
Assist Head Chef in the supervision of any agency and junior staff on siteWork alongside the front of house team ensuring effective stock rotation system within the department.Accurately record wastage and under the guidance of the head chef take appropriate steps to keep wastage to a minimum.Health and Safety
Adhere to all etc venues and statutory regulations pertaining to health, safety and fire at all times.Ensure a high standard of personal, general cleanliness and hygiene to comply with etc venues and statutory regulations.Wear the correct standard of dress or uniform at all times.Adhere to the company and statutory regulations pertaining to safety and hygiene operations of the kitchen and ancillary areas at all times.Report any defective and hazardous equipment immediately to the Head Chef.Ensure stores and other areas of potential loss are secured at all times.Report any loss immediately to the Venue Manager.Adhere to all regulations appertaining COSHH and HACCP at all times.Other responsibilities
Carry out any reasonable management requests including duty management shifts.Build good working relationship with all other areas of the venue team.Support the venue team including assisting with client events that may fall outside of normal working hours and weekends.Attend any company events as requested by the Venue Manager.Who We Are:
Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources. As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.Generous paid time off, including an extra day off for your birthdayParticipation in our pension scheme with contributions from ConveneWellness subsidy to support your wellbeingSavings on bikes and equipment through Convene’s Cycle to Work programmeA chance to be part of a dynamic, growing teamThe opportunity to have a significant impact on your team and the business in the work that you doConvene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.Create a Job AlertInterested in building your career at Convene? Get future opportunities sent straight to your email.Apply for this job
*indicates a required fieldFirst Name *Last Name *Email *Phone *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfHave you previously been employed by Convene or etc.venues? * Select...Are you currently commutable into Central London? * Select...Were you referred by a Convene employee? * Select...If you were referred by a Convene employee, please indicate the Convene employee name here and provide some context on how you know them. *LinkedIn ProfileWebsiteAwards and recognitions
Best Small and Medium Workplaces, Fortune Magazine | 2018, 2020Best Workplaces in New York, Fortune Magazine | 2017, 2019, 2020, 2021Best Workplaces in the Meetings Industry, Meetings and Conventions Magazine | 2018Top Companies - Startups, LinkedIn | 20175000 Fastest Growing Private Companies, Inc. Magazine | 2017-2019, 2024Best Places to Work for Midsize Companies in NY, BuiltIn NY | 2022Best Places to Work Boston, Chicago, Philadelphia, BuiltIn | 2023Learn more about what it is like to work at Convene
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