Property Manager - Team Leader (Onsite)
Our client, a fast-growing, Private Equity-backed Property Management business in North London under a new, dynamic management structure and rapid expansion, is actively seeking an experienced Property Manager (minimum 18 months'' experience) to deal with existing clientele with typical duties within private housing - at Team Lead level. This role has scope to progression (as business scales up) to Senior Property Manager level.Core responsibilities;Field calls from tenants and councils regarding repairs and maintenance. Assessing repair responsibility, provide repair triage to tenants, investigation of issues and repair resolution. Liaise with clients, councils and contractors to obtain quotes, arrange maintenance and organise access for repairs via phone and email. Provide regular updates to stakeholders throughout the lifecycle of all repairs until resolved. Approving contractor invoices and tracking contractor credit control following repair completionReceive mid-tenancy inspection reports, assess recommended repairs, obtain quotes and negotiate improvements/repairs with clients.Client Relationship Management Provide regular customer care calls / updates to clients and councils, to review the delivery of service and provide feedback to colleagues / senior management team regarding improvementsProperty Visits: Attend properties (as and where required) to assess serious damage / disrepair and compile reports for clients and councils regarding urgent repairs / advice on ..... full job details .....
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