Journey With Us!

Combine your career goals and sense of adventure by joining our exciting team of Sales Development Managers.About UsRoyal Caribbean Group is the world’s largest cruise line, and it couldn’t be a more exciting time to join a global business that is blazing a trail in the travel industry right now.We are at the forefront of the industry. The work that we do is exciting, challenging, and innovative. You will get to work both independently and as part of a collaborative and dynamic sales team. We are passionate, we are innovative, and we are unstoppable!Job SummaryThis field-based role is responsible for managing sales development, account management, trade engagement and brand activation for a geographical territory in the UK. Ensuring the strategy for the territory is flawlessly executed and that performance is maximised through excellent communication, brand representation and follow up.Spending up to 4 days on the road to support and engage a portfolio of trade customers, this role requires excellent interpersonal and communication skills and the ability to work with a large number of stakeholders. Occasional evening and weekend working will be required.This role covers London and the South East, therefore you must live in commutable distance to the M25, and should be located in the territory.Essential Duties and Responsibilities

Customer Engagement and CommitmentAct as an ambassador for Royal Caribbean and demonstrate an exceptional level of product / sector knowledge ensuring the brand has an extremely high profile across travel retail and homeworkingDevelop and nurture relationships with retail and homeworking contacts and business influencers, with the goal of gaining greater share of voice and to build positive partnershipsDevelop a deep understanding of regional account mix, challenges and opportunities so that communication, activity and interactions are relevant and productiveSet clear SMART objectives for all visits and meetings to ensure effective use of timeOwn regional relationships across Trade Partner organisation (such as Regional Cruise Experts) to ensure brand engagement, education, sales plan implementation and awarenessDrive participation in the corporate trade incentive programme ‘Upper Deck’, identifying and following up on minimum engagement targetsDevelop a training plan alongside Training Manager EMEA for accounts that recognises specific business needs, identifying and following up on minimum engagement levelsWork with the Senior Strategic Sales Manager to prepare and host successful customer educational events/trips i.e seminar at sea, ship launches/visits, conferences, cruise shows, etc. as required, with targeted sales performance post the event to ensure return on investmentLeverage social media to maximise engagement with trade agentsCommercial and Operational PlanningArrange and attend monthly/quarterly sales meetings with stakeholder relevant to the account mix (i.e Regional Sales Managers/Key homeworkers/consortia members) to plan targeted activity including engagement and training opportunitiesDevelop and implement annual, quarterly and monthly sales plans, ensuring the plan will drive achievement of all key metrics across the territoryAnalyse weekly, monthly and quarterly account activity and performance, spotting opportunities to improve performance and put in place tangible, measurable action plans that drive resultsDevelop effective Coop marketing plans with regional accounts that will drive mutual return on investmentMonitor and report all holiday competitor activity, pricing and marketing relevant to account mixProvide store visit reports and follow up consistently on the actions set using the CRM appFlawless ExecutionSpend up to 80% of time interacting with retail stores, homeworkers and regional accounts face to face and 20% of time building plans, course correcting and following up on opportunitiesEnsure that agreed sales and marketing activity is implemented, tracked through the toolkit to ensure full compliance to brand guidelines, and the success of all activity is tracked and monitored to assess ROIWork with trade marketing to ensure that Royal Caribbean International are truly represented in all sales activityEffectively represent the Royal Caribbean brand by developing relevant training content that is delivered in an engaging, motivational and inspiring waySubmit a rolling three-month training and engagement plan to be agreed by the SSSMStructure workload effectively to ensure maximum time with accounts and all administration and support activities are completed effectively and to timeQualifications and Experience RequiredMinimum of 18 months experience in a sales role, preferably with field sales experienceProven track record in driving tangible sales resultsKnowledge of cruise or travel industry preferredOutstanding communication and presentation skillsAbility to spend up to 4 days a week on the road as required, visiting trade partners/stores (may require overnight hotel stays)Must live in commutable distance to the M25, and should be located within London or the South EastClean current driving licenseTraits To Excel In This RoleAnalytical - Understands category trends, dynamics and opportunities for growthExcellent negotiator, persistent and optimisticUnderstands the importance of monitoring performance against plans and course correcting to achieve/exceed goalsA natural drive for results and seeks to improve performanceInfluencing and Selling - Has an interest in convincing or influencing others to purchase a product or serviceWarmth/Empathy - Can invite others to participate in or join an effortEnthusiastic and takes initiative - Demonstrates passion and enthusiasm toward own goalsIt is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.We know there\''s a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions.Thank you again for your interest in Royal Caribbean Group. We\''ll hope to see you onboard soon!#LI-ST1

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