Service Manager Location: Cardiff Salary: £35,344 per annum Vacancy Type: Permanent Closing date: 18th May 2026 Can you lead, inspire, and drive real change across multiple sites? Full time (37.5 hours). This role requires an English and Welsh speaker, with the ability to travel across all sites. We re looking for a confident and driven Service Manager to lead our Canol Service across the Welsh prison estate. You ll oversee Senior Health and Wellbeing Practitioners and frontline teams delivering integrated substance misuse and wellbeing services within HMP Cardiff, HMP Usk and HMP Prescoed. This is a pivotal leadership role where service delivery, people management, and stakeholder engagement all come together. You ll ensure high-quality psychosocial interventions are delivered both one-to-one and in groups, supporting personalised treatment pathways and strong recovery outcomes. Alongside this, you ll work closely with the Regional Manager to drive performance, shape service development, and contribute to wider organisational strategy. What you ll be doing Leading and developing Senior Health and Wellbeing Practitioners and frontline teams Ensuring safe, high-quality and audit-compliant service delivery across all sites Managing performance against contractual targets and service level agreements Building and maintaining strong relationships with commissioners, G4S Community and key stakeholders Producing accurate, timely performance reports and attending contract meetings ..... full job details .....