Sales Consultant

Mappin and Webb is delighted to announce an exclusive partnership with De Beers, a distinguished name in diamond excellence for 250 years, at our new Jewel House, opening in Manchester this July.
This collaboration will present our clientele with an unparalleled opportunity to experience the exceptional artistry and legacy of De Beers diamonds within a refined and luxurious setting. We are proud to offer this exclusive showcase of the world''s finest diamonds in the heart of Manchester.
Job Description
Do you see yourself growing and developing your career in luxury retail?
Can you build close relationships with clients that last beyond a single sale?
Do you have a passion for jewellery and diamonds?
Are you good at finding solutions that meet the specific needs of clients?
Can you see yourself representing our brand with confidence and knowledge?
Our Sales Consultants are dedicated team players with a passion for delivering excellent client experience to ensure that everyone has an exceptional experience in our Mappin and Webb showrooms. Working towards personal and team targets, you will play a key role in the success of the showroom; developing and continually updating your product knowledge and expertise and sharing your passion about our fantastic products.
About You
A positive, "can-do" attitudeA passion for delivering exceptional client experienceExperience within a consultative retail environmentMotivated to reach and exceed targetsEager to learn and build on your retail and product knowledgeA flexible team player who is always ready to go the extra mileAbout Us
Mappin and Webb has been a cornerstone of English high society for over 250 years and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, the Company has held a Royal Warrant to each succeeding monarch. In 2012, Mappin and Webb''s master craftsman was appointed Crown Jeweller, custodian of the Crown Jewels of Her Majesty the Queen, the greatest honour that can be bestowed upon a jeweller. In 2017, Mappin and Webb''s Master Craftsman, Mark Appleby, was appointed and continues to hold this position. This year he was involved in both the late Queen''s State Funeral and the adjustments of the crowns for the coronation of King Charles III.
Renowned for combining extraordinary craftsmanship, exquisite materials and contemporary design, Mappin and Webb produces everything from fine jewellery and watches to elegant silverware, glassware, and bespoke lifestyle accessories.
Mappin and Webb is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We''re the UK''s leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.
Some of our benefits
Holiday Purchase Scheme24/7 Employee Assistance Programme24/7 Virtual GP serviceShare Save SchemeEnjoy your Birthday OffFree Wellbeing ToolsGenerous Discount SchemeEnhanced Maternity PayAt Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees'' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Discover more about New Roles, Life at Watches of Switzerland Group, Our People and more here: Watches of Switzerland Group PLC: LinkedIn#J-18808-Ljbffr
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