NEW ROLE: Account Manager (US Casualty) Lloyd''s Broker City of London (Hybrid) Role responsibilities: Assisting in the preparation of key placement documentation ensuring meeting with minimum standards, following company processes and market Compliance Initiating and overseeing the premium processing function, supporting the processing technicians with the resolution of queries as appropriate Training and support of 3rd Party Service Providers Maintaining an accurate and compliant record of the placement via GXB Utilising relevant market and internal systems to aid in the placement process Support the internal File Audit process working with the File Review and Internal Audit team as appropriate. Oversight and ownership of key contractual dates, including payment warranties, subjectivities, and NOC''s Work with Clients and Brokers to address Cash and Credit Control issues, identify route cause of any recurring issues and propose changes to the process to bring improvements. Ideal Candidate will have: Premium Processing (including offshore) 5 years of experience minimum Class specific technical knowledge - US Casualty would be preferable. Desire to learn new tasks and new lines of business. Ability to communicate with Clients and colleagues in a professional and respectful manner. Proactive and assertive role within the team and across the business Ability to work under pressure and to meet deadlines. Ability to standardize the processes within the team ..... full job details .....