The successful candidate will be required to work either full-time (37.5 hours per week) or part-time hours, working across Monday to Sunday on a rota basis, covering a mixture of day shifts and night shifts.


In this position, you will be expected to;
- Hold a caseload of 8 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly
- Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed
- Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities
- Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols
- Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations
- Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition
- Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents'' meetings
- Maintain clear, accurate records
- Manage the security of the building

Please note; this role involves lone working.

To apply for this role, you must have;
- Experience working with young people or those affected by homelessness
- Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system
- Experience holding a caseload of key clients and knowledge of risk assessments, support planning, safeguarding and health and safety procedures
- Experience of managing challenging behaviour, including responding calmly to crisis
- Strong literacy, numeracy and IT skills and ability to take notes
- Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development