Credit Controller Location: Leicester - Fully Office Based Salary: £30,000 Hours: Monday to Friday, 40 hours per week Contract: PermanentA well established and growing business is looking to recruit an experienced Credit Controller to join its finance team in Leicester. This is an excellent opportunity for someone who enjoys taking ownership of a ledger, building relationships with customers and ensuring outstanding debt is collected effectively. The successful candidate will be confident communicating with customers by both telephone and email and will be comfortable working in a busy, commercially focused environment. Key Responsibilities Managing and maintaining an allocated customer ledgerProactively chasing outstanding and overdue invoices by telephone and emailBuilding effective relationships with customers to encourage prompt paymentMonitoring customer accounts and identifying overdue or potentially problematic balancesAllocating and reconciling customer paymentsInvestigating and resolving invoice and account queriesWorking closely with operational and commercial teams to resolve disputesAgreeing payment arrangements where appropriate and ensuring these are adhered toMaintaining accurate notes and records of collection activityReviewing aged debt and prioritising collection activity accordinglyEscalating significant overdue balances and potential credit risksAssisting with credit checks and the opening of new customer accounts where requiredProducing credit control ..... full job details .....