Customer Care Operative
Customer Care Maintenance Operative - Berkshire/Hampshire - Permanent - £40,000 - Van and Fuel Card Wheatstone Solutions are working with a House Builder looking to recruit an experienced Customer Service Maintenance Operative into the team. The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within customers'' homes. This includes works from Carpentry, Plumbing, Decorating, Painting, Tiling throughout the warranty period. Duties of the role: Attend appointments for remediation of defects in occupied properties and complete any repairs or defects to a high standard. Liaise with the Customer Care Team based in Head Office. Ensure all required materials and resources are available prior to attending customers appointments. Always maintain a high standard of professionalism and that excellent Customer Service is delivered. Maintain cleanliness of the van, ensuring it is always clean and tidy and any faults or issues are reported. Ensure the customers home is prepared prior to works to ensure upmost cleanliness on the finishing of projects. Report to the team once appointments and tasks are completed and report back any issues or escalations that need to be noted. Ensure the highest level of Health and Safety adhered to at all times. Work with the Customer Care team to ensure that any particular build or remedial patterns are arising in customers homes. Skills Required: You must have experience working for a ..... full job details .....
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