Technical Support Engineer

OverviewJoin a hands-on technical team supporting customers from concept to production as a Technical Support Engineer. This role blends CAD design, product development and customer support - ideal for someone who enjoys variety and problem solving.
Our client is a well established manufacturer, providing quality products to their customers throughout the UK.
Responsibilities
Create CAD drawings for CNC cutting and press knives
Interpret and produce technical drawings
Provide product guidance and solve technical issues
Support contractors and customers on-site (ad hoc)
Respond to technical enquiries and assist day-to-day operations
Lead RandD projects including reverse engineering, testing and trials
Attend trade shows and meetings to offer technical input
Interpret UK/European standards and Building Regulations
Collaborate with procurement on material specs
Generate product guarantees and check drawings
Support lab testing and packaging development
Organise drop testing and create technical documentation
Qualifications
Strong AutoCAD and Solidworks skills and technical drawing experience
Engineering degree or equivalent
Good understanding of manufacturing processes
Ability to communicate clearly with internal and external stakeholders
Flexible approach and willingness to get stuck in across departments
Working hours
Monday to Thursday 08:45-17:00
Friday 08:30-16:30
Benefits
25 days holiday + statutory holidays
Access to a leading wellbeing platform with retail discounts
Profit related bonus
Free parking
Interviews for the Technical Support Engineer role are to be held as soon as possible so please apply now.
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