Senior Account Manager Client Services (Direct Mail Industry) Dagenham £48,000 per annum Pin Point Recruitment is proud to be partnering with a leading organisation in the direct mail and data-driven communications industry, currently seeking an experienced Senior Account Manager to join their Client Services team based in Dagenham. As a Senior Account Manager, you will be the primary point of contact for a portfolio of key clients across the commercial, retail, and financial sectors. You ll be responsible for nurturing long-term relationships, ensuring exceptional service delivery, and identifying opportunities to drive account growth through strategic collaboration. This is a fantastic opportunity for a confident and motivated professional with strong client relationship management skills and proven experience within the direct mail industry. Key Responsibilities Build and maintain long-term relationships with key clients, acting as their main point of contact. Regularly engage with clients to understand their business goals, challenges, and upcoming projects. Ensure high levels of client satisfaction and retention. Account Growth and Development Identify opportunities to upsell and cross-sell services within existing accounts. Proactively present new ideas, products, and strategies to clients to help them achieve their objectives. Oversee the delivery of direct mail and data-led marketing projects, ensuring completion on time, within budget, and to specification. ..... full job details .....