Join our fast-growing residential lettings and property management agency operating across Manchester, Birmingham, and London. We manage a high-volume portfolio and pride ourselves on strong standards, compliance, and a modern, professional approach to lettings. As the business continues to grow, we are now looking for an experienced Lettings Manager to take ownership of the day-to-day performance of our lettings team and play a key role in driving results. The Role As Lettings Manager, you will be responsible for the operational performance of the lettings department. This is a senior hands-on role, leading the team, improving conversion and occupancy, and ensuring a consistently high standard of service for landlords and tenants. You will work closely with the Head of Operations, Property Management, Marketing, and Accounts to ensure the lettings function runs efficiently and supports the wider business objectives. This role is ideal for a strong Lettings Manager who wants responsibility, autonomy, and the opportunity to progress as the business scales. What You''ll Be Doing Team Leadership and Performance Managing, motivating, and developing the lettings team on a day-to-day basis Setting clear expectations around standards, activity, and results Supporting recruitment, onboarding, and training as the team grows Lettings Performance Driving occupancy, conversion rates, and rental income across the portfolio Monitoring void periods and taking proactive action to ..... full job details .....