Overview

Technical Service Advisor required in the Sheffield area -

6-month fixed term contract. Potential To lead to permanentBenefits

25 days holidayFull sick payCompany car scheme - new VW Group vehicle every 6 months!Full holiday payCareer development within a worldwide companyExcellent pensionYour Shift Pattern

Full time - 40 hours per weekMonday-FridaySplit shifts: 06:00am-14:30pm and 09:30am-18:00pmYour Pay PAYE

£26,104 - £28,746Your job

To support the busy workshop managing, booking and maintaining job cards ensuring they are all accurately and efficiently processed within a timely manner. All while engaging and communicating with customersTo plan the forward capacity to the workshopTo canvass for and accept bookings for the workshop in order to fill available capacityTo correctly interpret customer or internal instructions and complete job cards/repair orders etc.To promote additional workshop services/repairs where applicableBuild rapport with all levels of staff and customersTo monitor all work to ensure that it is completed by the times required and to report any likely delays to the customer to seek, record and communicate authority for any extra work required or parts to be ordered or fittedTo ensure that work done, parts and consumables used and tests carried out are accurately recorded on the job card/repair order. To cost the work and raise invoicesTo order parts from the Parts Department and to order sub-contract workTo account for all cash, cheques etc received and to ensure that all work done and parts used are charged to appropriate accountsTo provide times, hours sold, statistics and budgetary informationTo undertake such other tasks as may reasonably be requiredTo enhance the image and reputation of the company whilst supporting its commercial interestsTo comply with good health and safety practice, all statutory requirements, company policies and standard proceduresWhat we need from you

Technical knowledge or administrative experience in a customer service environment and an excellent telephone mannerExcellent organisational and administration and IT skillsProactive approach to work and able to work to deadlinesProblem solving skillsAbility to work in a fast pace environment and multitaskWork on own initiative and as a team playerBenefits

25 days holidayFull sick payCompany car scheme - new VW Group vehicle every 6 months!Full holiday payCareer development within a worldwide companyExcellent pensionAt Silver Arrow, our priority is

you . We strongly believe in getting to know

you

and understanding

your

needs in the hope of building a great working relationship.Call our recruitment team today on #removed#

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