Overview

Closing Date:

Tuesday 30th September 2025Location(s): Birmingham, Bristol, London or ManchesterFlexible WorkingThe BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.The Scope

The Delivery Lead is accountable for delivery roadmap for

BT Wholesale , ensuring alignment with transformation initiatives and business objectives to deliver improved commercial and customer outcomes. This role will lead complex programmes, driving integration across Transformation, Product and Customer Experience.What You’ll Be DoingResponsibilities

Strategic Delivery and Roadmapping:

Taking ownership of and evolving the delivery roadmap for BT Wholesale, ensuring alignment with Business-wide strategic priorities and market demands to deliver improved customer experiences. Monitors and reports on roadmap progress, dependencies, and risks to Wholesale LT and other senior stakeholders.Cross-Functional Integration:

Collaborating closely with other functions to ensure delivery executions. Facilitates integration and elevation of Wholesale delivery plans within Business Transformation, Product, and Customer Experience. Act as a key interface between technical delivery and other stakeholders, translating requirements and managing expectations.Programme and Project Leadership:

Ensuring delivery excellence through structured governance, milestone tracking, and proactive issue resolution, driving continuous improvement across cross-functional product and project teams.Transformation and Change Leadership:

Championing transformation initiatives focused on improving customer experience, the use of automation and process improvement, and changing ways of working/tooling.Stakeholder Engagement and Governance:

Building strong relationships with internal and external stakeholders including vendors, partners, and customers. Able to provide clear, consistent communication on delivery status, risks, and strategic alignment to a broad set of senior stakeholders.Qualifications

Extensive experience in telecom delivery, programme management, and transformation leadership.Strong understanding of wholesale telecom products, infrastructure, and service lifecycle.Proven ability to lead cross-functional teams and manage complex stakeholder landscapes.Expertise in delivery roadmapping, strategic planning, and portfolio governance.Excellent communication, negotiation, and leadership skills.Benefits

Annual on target bonus 15% (personal and company performance multipliers)£5,500 car allowance (can be taken as cash)Family health coverBT Pension scheme; minimum 5% employee contribution, BT contribution 10%25 days annual leave + 8 bank holidays with the option to buy up to one week''s work of your contracted hours. This will also increase with service.2 weeks carer’s leaveFrom January 2025, family leave policy: 18 weeks full pay, 8 weeks half pay, 26 weeks at statutory rate. Open to all parents.Enhanced women’s health support including menopause help, cancer screenings, period care, and more.Life Assurance (4 x life cover pay)Exclusive colleague discounts on BT broadband packages50% off EE mobile pay monthly or SIM plans; 50% discount for friends and family on EE SIM plansMy Discounts for savings on everyday purchasesDiscounted EE TV including TNT Sport and NOW EntertainmentOption to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships, etc.Volunteering days to give back to the communityBrand new electric vehicle salary sacrifice arrangement, known as ‘My EV’24/7 private virtual GP appointments for UK colleaguesRecruitment and Delivery Account Manager roles and related postings are not within the scope of this job description.

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