Role/Team overview Join us as a multi -site Retail Leader in Glasgow, where you''ll work within our Retail Operations team to inspire and lead your teams to consistently provide a great experience for our customers, as well as achieving exceptional commercial results. You''ll have the support to aid your continued development to make an impact, pushing boundaries, creating solutions, hitting targets. This is a pivotal position within the wider Sky Retail Scotland and Northern Ireland team which encompasses 11 Retail hubs and 3 Retail stores. What you''ll do Work 40 hours per week, 5 days out of 7 across our Glasgow locations Role model our values every day, placing our customers and colleagues at the heart of everything you do Proactively maximise the commercial performance of the store, increasing volume and value while driving conversions and ARPU Support and challenge your team to achieve and exceed targets, recognising developmental opportunities to ensure they are empowered and equipped Build and develop an inclusive and diverse team, while delivering against operational performance measures What you''ll bring Proven experience within a sales environment, with a strong understanding of customer and commercial priorities A track record of coaching, developing and inspiring teams to achieve and exceed performance targets Strong commercial awareness, with the ability to interpret KPIs and drive operational performance A genuine passion for delivering ..... full job details .....