Location: Central London Hays Facilities Management are delighted to be working with a leading FM and Building Services organisation who are looking to appoint an experienced Contract Manager to oversee the delivery of a prestigious Hard Services FM contract in Central London.This is an excellent opportunity for a proven FM professional with a strong building services background to take ownership of contract performance, compliance, client relationships and operational delivery across a high-profile portfolio.Your New RoleAs Contract Manager, you will be responsible for ensuring all services are delivered in line with contractual obligations, budget expectations and operational KPIs.Key responsibilities will include:Leading and managing directly employed engineering and building services teams.Ensuring contractual KPIs and SLAs are consistently achieved.Overseeing all Hard Services FM operations, maintenance programmes and compliance activities.Driving Health and Safety, environmental and quality performance across the contract.Managing resource planning, recruitment and workforce requirements.Leading client meetings, audits and performance reviews.Managing risk registers, F-Gas compliance and asset replacement programmes.Monitoring financial performance and identifying opportunities for continuous improvement.Building strong relationships with clients, suppliers and key stakeholders.What You''ll Need to SucceedMinimum 5 years'' experience managing Hard Services FM contracts. ..... full job details .....