Customer Communications Assistant Manager Location: Bristol (or Halifax) / Hybrid (2 days pr week on-site) Contract Duration: Initial 6 Months Salary: From 46,000 per annum - Negotiable About:Join a major UK financial services organisation and help shape the essential communications millions of customers rely on every day! They are seeking a Customer Communications professional to join their Digital Engagement Team. This is not quite a marketing specific role, but instead, you''ll support the delivery of clear, accurate and compliant customer communications - from welcome journeys and service updates to important account changes. Your focus will be on helping customers understand their products, make informed decisions and manage their finances with confidence. What You''ll Do:Support end-to-end delivery of customer communications campaigns and updatesDraft and refine clear, customer-friendly contentCollaborate with legal, compliance and risk teams to ensure regulatory alignmentCoordinate stakeholders to deliver projects smoothly and on timeUse insight and feedback to continuously improve communicationsContribute to simplification and digitisation initiatives What We''re Looking For:Experience delivering customer or service communicationsStrong writing and editing skills with excellent attention to detailConfidence working in a regulated or governance-led environmentHighly organised, proactive and comfortable working at paceA genuine passion for improving customer ..... full job details .....