Our client, a reputable franchise-approved car dealership located in the Oxford region, is seeking a skilled Vehicle Service Advisor to join their dedicated Service Department. This is an excellent opportunity for motivated individuals looking to develop their career within a well-established motor retail group that has received multiple awards, including the AM Award "Dealer Group of the Year."

Benefits of a Service Advisor:

• Up to -30,000 per annum base salary, dependent on experience
• Monthly bonus scheme with on-target earnings exceeding -36,000 annually
• 31 days annual leave, including bank holidays, increasing with service length
• Full in-house training and ongoing professional development
• Contributory workplace pension scheme
• Employee support programme via benefits platform
• Staff discounts on vehicle parts, servicing, and labour
• Long-term career advancement within a family-run motor retail group
• Attendance at manufacturer-accredited training courses

Duties of a Service Advisor:

• Greet customers in the Service Department and book vehicles in for repairs and servicing
• Liaise extensively with the workshop team to chase work in progress
• Advise customers on minor technical issues and recommend additional products or services
• Keep customers informed regarding the status of their vehicle throughout the service process
• Process payments for completed work accurately
• Uphold high standards of customer service, ensuring total customer satisfaction
• Achieve company sales targets and objectives as a-Service Advisor
• Maintain accurate records using the Kerridge DMS or Onelink systems (training provided if necessary)
• Build strong relationships with clients and follow up to encourage repeat business

Requirements:

• Previous experience as a Service Advisor is desirable but not essential
• Exceptional customer service skills and a confident relationship-building ability
• Strong organisational skills with proficiency in IT systems
• Full UK driving licence with minimal points
• Willingness to undertake full training to develop automotive knowledge and sales techniques
• Ability to work effectively within a team and independently when required

Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Oxford and Oxfordshire, today to discover more about this fantastic Service Advisor opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don''t settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.