Senior Account Manager - Food Manufacturing / FMCG
(Delivery & Site Relationship Lead)
 
Location: Bolton (with regular on-site presence)
Salary: Circa £35,000 - £40,000 DOE + £10,000 OTE bonus

• Are you a senior Account Manager who thrives in fast-paced manufacturing environments and takes pride in delivering results on site?
• Do you enjoy owning high-volume candidate fulfilment, managing day-to-day client relationships, and ensuring workforce stability in operationally critical settings?

If you''re calm under pressure, delivery-focused, and confident working closely with production and site leadership teams, we''d love to meet you.
 
Why Workforce?
 
With 17+ years of industry expertise, Workforce is a trusted recruitment partner to leading organisations across Engineering, Manufacturing, FMCG, Automotive, Healthcare, and Hospitality.
 
We deliver high-quality temporary and permanent recruitment solutions locally, nationally, and internationally. Due to continued growth within a major food manufacturing partnership, we''re looking for a Senior Account Manager to lead delivery and site-level relationships for a flagship client.
 
The Role
 
This is a senior, delivery-led Account Management role focused on operational execution and on-site relationship management. You will act as the primary day-to-day contact at site level, ensuring recruitment delivery, workforce continuity, and service quality.
Commercial strategy and pricing are retained at senior leadership level — your focus is delivery excellence and trusted client partnership.
 
What You''ll Be Doing

• Act as the primary on-site point of contact for a key food manufacturing client, managing all day-to-day delivery and relationship activity
• Own end-to-end candidate fulfilment across high-volume roles, from vacancy briefing through to start dates, retention, and ongoing workforce stability
• Work closely with Recruitment, Resourcing, and Compliance teams to ensure fast, accurate, and compliant placements
• Maintain regular on-site presence, building strong working relationships with production, engineering, and site leadership teams
• Manage and resolve day-to-day operational issues with professionalism and urgency, escalating where appropriate
• Monitor fulfilment levels, attrition, and workforce trends, proactively flagging risks and pressures internally
• Support service improvement initiatives and contribute insight to wider account planning discussions

What We''re Looking For

• Proven experience in a high-volume recruitment or account management role, ideally within Food Manufacturing, FMCG, or similarly fast-paced operational environments
• Comfortable operating on site, working closely with operational and production stakeholders
• Strong understanding of candidate attraction strategies, including job boards, social media, talent pools, and database searching
• Delivery-driven, organised, and resilient, with the ability to manage multiple priorities under pressure
• A confident communicator who builds trust through consistency, accountability, and execution
• Experience using ATS / CRM systems and working within KPI-driven recruitment environments

What We Offer

• Competitive salary up to £40,000 DOE
• Bonus scheme linked to delivery performance, retention, service levels, and client satisfaction (OTE £10,000)
• 26 days holiday plus Bank Holidays
• Free, secure parking at our central Bolton office
• Ongoing training and development opportunities
• The opportunity to play a key role in a long-term, strategic food manufacturing partnership

If you''re ready to take ownership of a high-profile operational account and thrive in a fast-paced, delivery-focused environment, please apply now!