As our Trainer, you will be responsible for designing, delivering and continuously improving classroom-based training programmes. You will work closely with management teams to ensure all new starters and existing employees receive high-quality, engaging training that equips them with the skills and knowledge to succeed.Client DetailsThe employer is a well-established organisation within the Business Services sector. They are known for their strong commitment to employee development and operate as a medium-sized enterprise with a structured and professional work environment.DescriptionDesigning and delivering engaging classroom-based training sessionsLeading new starter inductions and onboarding programmesSupporting the ongoing development of call centre staffCreating and updating training materials, guides and resourcesIdentifying training needs in collaboration with team leaders and managersMonitoring training effectiveness and adapting content where requiredProviding coaching and follow-up support to embed learningEnsuring training aligns with company standards, compliance requirements and customer service excellenceProfileA successful Trainer should have:Proven experience in delivering and managing training programmesStrong knowledge of employee development strategies.Excellent communication and presentation skills.Ability to analyse training needs and develop appropriate solutions.Proficiency in using learning management systems and training tools.A relevant ..... full job details .....