Overview: We are working with a leading provider of Audio Visual (AV) solutions for both residential and commercial sectors in London. We are looking for a highly skilled and motivated AV Field Service Engineer to join their team. The ideal candidate will be responsible for the installation, maintenance, troubleshooting, and servicing of AV systems at client sites. This role offers an exciting opportunity to work with cutting-edge technology in both residential and commercial environments, providing exceptional technical support and service to their valued clients.Key Responsibilities:Maintenance and RepairsPerform routine maintenance, servicing, and repairs of AV systems, ensuring equipment is functioning properly and is up to industry standards.Diagnose and resolve technical issues quickly and efficiently, minimizing downtime for clients.Conduct regular inspections of AV equipment and systems, identifying potential issues and recommending preventive measures.Client Support and Relationship ManagementProvide exceptional customer service by engaging with clients directly on-site, understanding their needs, and offering professional advice on how to use their AV systems effectively.Assist clients with technical questions and provide guidance on troubleshooting minor issues.Build strong relationships with clients, ensuring their satisfaction and promoting ongoing service contracts.Documentation and ReportingMaintain accurate records of all service work completed, including ..... full job details .....