Overview

As a Retention and Growth Specialist at the Perkbox Vivup Group, you will be responsible for overseeing the renewal sale cycles of a large portfolio of SME and self-serve accounts, as well as identifying and positioning growth opportunities. This role contributes to our growth journey in the world of Employee Benefits. While retaining the client base is essential, you will also focus on true account management by positioning new benefit lines, increasing usage of existing services, and expanding the customer footprint. Our approach is based on delivering ongoing value to retain and strengthen client relationships.What You’ll Be DoingTake a keen interest in the competitor landscape and how our value proposition compares to alternative options in the market.Identify growth opportunities within your account set by understanding use-cases and customer needs.Utilise CRM and sales processes to identify trends within your allocated account set.Own your target and exceed via value-based selling.What We’re Looking ForCustomer-oriented approach to maintaining and growing accountsExcellent time management skills with autonomy and self-directionConfidence engaging with senior decision-makersKnowledge of CRM best practicesExcellent written and verbal communication skillsExcellent presentation skillsMethodical and considered approachStrong commercial acumenPro-active, goal- and team-orientedStrong work ethicAgile and creative problem solverWhy Perkbox?In 2025, Perkbox and Vivup came together under one name: the new and evolved Perkbox. We joined forces to create a single, unified platform built to care for, connect with, and celebrate employees in all areas of life. With more than 20 years of combined experience across public, private, SME and corporate sectors, we’re now supporting over 4 million employees across 7,500 organisations. From access to expert mental health services to help with the cost of everyday essentials, our expanded range of benefits and wellbeing tools meets people where they are – at work and beyond. We’re redefining what employee benefits can be, and we’re just getting started.The Interview ProcessOur interview process involves 3 main stages:Short call with a member of the Talent team60-minute video call with Hiring Manager and one other team memberFinal interview and task with two team membersOur average process takes around 2–3 weeks, but we will work around your availability. If you have questions, contact us at talent@vivup.co.uk.We are committed to being an inclusive employer and encourage applications from candidates of all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations. We offer reasonable adjustments during the hiring process to support your comfort and success.Diversity and Inclusion

We’re dedicated to creating a fair workplace for all.

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