We''re recruiting an experienced Housing Allocations Officer to join a housing services team, supporting the effective delivery of a fair, transparent and legally compliant allocations service.This role will suit a housing professional with strong experience working across the housing register and nominations, who is confident applying legislation, managing complex caseloads and supporting service change. You''ll play a key role in ensuring allocations decisions are accurate, defensible and aligned with updated policy and statutory requirements.The role will be delivered on a hybrid basis, with one day per week in the office. The Role Administer and manage housing register applications in line with the Allocations Policy and relevant legislation. Work across the housing register and nominations, ensuring properties are allocated fairly and in accordance with policy. Assess eligibility, qualification and banding decisions in line with Part VI and Part VII of the Housing Act. Review and verify supporting documentation to ensure accurate and lawful decision-making. Support a project to review and amend housing register rules, including re-banding applicants who qualify and removing those who no longer meet eligibility criteria. Apply updated policy and procedural changes consistently across the housing register. Liaise with applicants, internal teams and partner organisations to progress applications and nominations. Respond to enquiries, complaints and correspondence ..... full job details .....