Key Responsibilities:Install and maintain SmarterDM heating and AC control systems across UK customer sitesConduct site risk assessments and work safely according to company health and safety proceduresComplete documentation, reports, and ticketing system updates (Jira) promptly and accuratelyProvide on-site customer support and product training where requiredCollaborate with the Customer Experience Team and contribute to system/process improvementsMaintain tools, vehicles, and equipment in safe working conditionMentor new team members and engage in personal development through reviews and trainingUphold company values, treat customers fairly, and consistently deliver a high-quality serviceEssential Qualifications and Skills:NVQ Level 3 (CandG 2357), AM2, and 18th Edition Wiring Regulations (BS7671)Strong electrical systems knowledge and proven field service/customer support experienceGood communication, organisation, and IT literacyAbility to work independently and self-manage tasksFull, clean UK driving licenceDesirable Skills:Experience with control/communication systemsMentoring or training experienceEscalation handling ACS are recruiting for a Field Electrical Engineer. If you feel that you have the skills and experience required in this advertisement to be a Field Electrical Engineer submit your CV including an outline of your experience as a Field Electrical Engineer. It is always a good idea to include a covering letter outlining your experience as a Field Electrical ..... full job details .....