Emergency Department Support Officer- RVH - Full time night shift - Belfast - £17.22 per hour Your new company A public sector organisation is recruiting for a Band 3 Emergency Department Support Officer based in the Royal Victoria Hospital. This is a full time night shift position Your new role As an Emergency Department Support Officer, you will play a key role within a busy multi-disciplinary team, ensuring a smooth, welcoming and well-organised environment for all patients who attend. This is a varied position combining clerical support, hospitality, stock management, tidiness, and coordination of basic maintenance tasks.You will be the first point of contact for patients arriving to the department-providing a professional, friendly welcome and guiding them through the next steps. Working alongside clinical and administrative staff, you will help maintain a safe, clean and efficient environment while ensuring patients feel informed, respected and comfortable throughout their visit.Key responsibilities include:General DutiesDeliver excellent customer service and greet patients warmly on arrival.Communicate effectively with clinical teams to support patient care needs.Help maintain a safe, tidy and organised department, including monitoring equipment and the environment.Keep patients informed of delays or changes to their care pathway.Manage departmental stock levels and ensure supplies are readily available.Clerical DutiesRespond promptly to phone calls and patient ..... full job details .....