Housing Team Manager
Your new companyThis is an exciting opportunity to join a well-established and purpose-driven housing organisation committed to delivering high-quality neighbourhood services and improving the lives of its customers. With a strong focus on collaboration, respect, and continuous improvement, the organisation works closely with local partners to create safe, sustainable communities.Your new roleAs Localities Team Manager, you will lead and develop a team responsible for delivering responsive, customer-focused housing and neighbourhood services. Managing Neighbourhood Coordinators and Enforcement Case Coordinators, you will ensure the effective handling of tenancy management, safeguarding, and complex casework.You will play a key role in overseeing operational performance, supporting service delivery, and providing expert guidance on tenancy enforcement, anti-social behaviour, and safeguarding matters. Working closely with senior leadership, you will also contribute to service transformation, helping to implement new processes and drive continuous improvement.The role will involve:Leading, motivating, and developing a high-performing team.Managing complex and sensitive casework, including safeguarding concerns.Building strong partnerships with external agencies such as the police, social care, and health services.Representing the organisation at multi-agency meetings and deputising for senior management when required.Driving service improvements through data analysis, feedback, ..... full job details .....
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