Fire Alarm & Nurse Call Engineer (Service & Maintenance)

Maidstone

£35,000 - £45,000 DOE.

Role Overview

We are seeking a Fire Alarm & Nurse Call Engineer to carry out breakdowns, servicing, and maintenance across a range of systems and environments. The role involves working on both fire alarm and nurse call systems, ensuring high standards of safety, compliance, and customer service.

Key Responsibilities

• Service, maintain, and repair fire alarm and nurse call systems
• Attend breakdowns and fault-find across multiple system types
• Work on both wired and wireless nurse call systems
• Carry out routine inspections and preventative maintenance
• Ensure all work complies with industry standards and regulations
• Provide excellent customer service across all client sites
• Complete accurate documentation and reports

Systems & Equipment

• Nurse call systems (including bedhead trunking systems)
• Fire alarm systems (including Advanced panels)

Client Environments

• NHS and healthcare facilities
• Private care settings
• Prisons
• Schools

Location

• Primary coverage: Maidstone/Chatham/Sittingbourne
• Travel required to sites within approximately one hour radius

Working Hours

• 7:30am – 5:30pm (includes travel time)
• Site hours typically 8:30am – 4:30pm
• Early/late travel allowances (meal claims applicable)

On-Call & Overtime

• Call-out rota: 1 in 6 weeks
• Standby allowance: £375 per rota
• Overtime rates:
• 1.5x (weekdays & Saturdays)
• 2x (Sundays)

Salary & Benefits

• Salary: £35,000 – £45,000 (DOE)
• Pension: 6% employer contribution
• Life insurance: 4x annual salary
• Sick pay: from day one
• Bonus scheme (company-wide performance bonus)
• Additional perks:
• Health cash plan (Simply Health – Level 3)
• Birthday & Christmas vouchers

Holiday Entitlement

• 25 days annual leave + bank holidays
• Additional day per year after 5 years’ service (up to 30 days)
• Buy/sell holiday scheme available

Company Vehicle

• Company car provided (estate vehicle)
• Personal use included
• Fuel card provided
• Transition to electric vehicles planned

Training & Development

• FIA Foundation qualification preferred (training provided if not held)
• Ongoing manufacturer and in-house training
• Access to dedicated training facilities
• Strong technical and operational support

Career Progression

• Clear progression pathways
• Opportunities to move into Lead Engineer and Regional roles
• Proven internal promotion track record

Candidate Requirements

• Experience in fire alarm and/or nurse call systems (preferred)
• FIA Foundation qualification (desirable, not essential)
• Strong work ethic and positive attitude
• Good fault-finding and problem-solving skills
• Full UK driving licence

Ready for the next step? We can’t wait to hear from you! Submit your CV today or get in touch with Courtney Gilgunn for more information about this unique and thrilling opportunity!

SER-IN