Customer Service Advisor
Temporary Customer Service Administrator Based: Edinburgh centre - no parking available Full Time Office Based 12.75 per hrOur client, a well-established organisation within the financial services sector, is looking to recruit a Customer Service Administrator to join their busy pensions administration team based in Edinburgh for approximately 2 months.This is an excellent opportunity for an organised and customer-focused individual who enjoys working in a fast-paced administrative environment and delivering a high standard of service to clients and pension members.Your role as Customer Service Administrator:Handling incoming calls from pension members and providing a professional and helpful serviceLogging and distributing team mail accurately and efficientlyResponding to client emails and written correspondenceIssuing letters and other documentation to customersSupporting the wider team with general administration dutiesMaintaining accurate records and updating internal systemsSkills and Experience RequiredPrevious customer service and administration experienceConfident telephone mannerStrong communication skills, both written and verbalGood attention to detail and organisational skillsConfident using Microsoft Office and internal systemsProfessional and approachable mannerAbility to manage workload effectively and work as part of a ..... full job details .....
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