Are you a curious, values-driven leader with a passion for delivering exceptional housing services and shaping the future of community-centred housing? Do you thrive in environments where you can influence strategic direction, innovate boldly, and lead teams to deliver high-quality, consistent and customer-focused services? If so, this development role offers an extraordinary opportunity.As our next Head of Housing, you will work closely with the Assistant Director of Customer Experience and the Director of Operations, gaining unparalleled exposure to senior decision-making, Board-level engagement and cross-organisational collaboration.You will join us at a time of meaningful transformation, playing a pivotal role in shaping how our housing services evolve in a dynamic and rapidly changing environment. With curiosity and creativity, you''ll help design new processes, harness emerging technologies and rethink how we deliver services that truly meet the needs of our customers and communities.Working within our Customer and Communities directorate, you will champion our core values - Belong, Own It, Be the Change, Think Customer and One Team - bringing passion, integrity and inclusivity to everything you do. Your leadership will drive continuous improvement, strengthen tenancy sustainment, enhance customer journeys, and contribute to safer, more confident neighbourhoods.Above all, this is a role for someone who wants to make a meaningful difference while developing into a ..... full job details .....