Senior Neighbourhood Housing OfficerSouth East London Monday to Friday 9am to 5pm 2 days WFH 3 in office3 to 6 month ongoing contract Estimated Start: Mid April 28.28 per hour umbrella ResponsibilitiesTo supervise a team of Neighbourhood Housing staff providing a comprehensive frontline housing service to the council''s Tenants, Leaseholders and other stakeholders involving the investigation and resolution of all service requests, enquiries, complaints and disputes.To supervise and coordinate the housing casework function of a Housing Management team within an area office covering all tenancy and estate management, resident engagement and customer care.To be responsible for carrying out the coordination role in a number of key areas including: communal internal and external areas on estates, complaints and effective liaison with Tenants Residents Association representatives and notice boards are kept up to date Tenancy Enforcement and non-compliance with tenancy terms and conditionsRequirements Must have experience working in a housing association or council in the neighbourhood housingMust have experience managing a team of staff If you are interested in this position and meet the requirements, APPLY ..... full job details .....