Customer Relationship Manager
Bright Selection is delighted to be supporting a premium care provider with the recruitment of a Customer Relationship Manager for a brand-new luxury care home currently in development in Leicestershire. This is a rare opportunity to join a home ahead of opening, playing a pivotal role in building occupancy, establishing community presence, and shaping the resident journey from the very beginning. Key Responsibilities:You will lead all pre-opening and post-opening sales and marketing activity, ensuring strong enquiry generation, high-quality conversions, and a seamless admissions experience for residents and families.Driving enquiries and converting interest into admissionsBuilding strong relationships with local communities, professionals, and referral partnersPlanning and delivering marketing events and outreach activityMaintaining accurate CRM data, analysing KPIs, and reporting on performanceWorking closely with the commissioning team to achieve occupancy targetsThe position is central to ensuring the home reaches budgeted occupancy and sustained commercial success. Requirements:We are seeking an experienced care home sales or admissions professional who:Has a proven track record in occupancy growth within the care sectorIs confident working in a commissioning or pre-opening environmentBuilds trust quickly with families and professional stakeholdersIs organised, proactive, and motivated by targets and outcomesHolds a full UK driving licence Remuneration and ..... full job details .....
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